Artificial Intelligence and the Service Workplace of the Future

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AI and Service Workplace of the Future

AI at work: How humans and machines successfully

work together in service and back office.

e-book Human-Machine Collaboration

This e-book outlines essential basics of AI and machine learning (ML).

Successful real-world scenarios illustrate how to effectively integrate AI and ML into your employees’ work environment:

  • How machines learn from your customers and employees
  • How machines boost productivity at the virtual workplace
  • The role machines will play by the year 2025
  • Success stories and real-world examples.

Our author Andreas Klug heads up the AI task force at Germany’s digital association Bitkom. He’s a renowned expert in human-machine collaboration.