AI-BASED CUSTOMER HELPDESK SOFTWARE

You've found a smart alternative to Freshdesk, right here

Helpdesk software with AI: ThinkOwl - the Freshdesk alternative.

Easy to set up and scale-up.
Configure your helpdesk in just five days – with our live-in-five support.

AI for businesses of all sizes
ThinkOwl's AI-enabled technology in helpdesk is for everyone – startups and enterprises.

Get your helpdesk up and running – at zero investment

What's more, you can start using the smarter Freshdesk alternative for free. Starter plan is priced at €0.

AT A GLANCE

Why ThinkOwl should be your first choice for helpdesk software?

Here's why our customers choose us

360° overview of customer communications

With ThinkOwl, you get to view all customer dialogues at a glance. Whether e-mail, Facebook, WhatsApp or chat - customer interactions in one interface. Including customer history.

Service processes simplified

Together, you and ThinkOwl can deliver service beyond what’s humanly possible, enhanced with artificial intelligence. The AI technology in the helpdesk keeps a bird's eye view on every customer via every channel. Its high degree of automation guarantees reliable responses and steady service, every time.

Know your customers inside out

ThinkOwl is always on the lookout, it feeds on data and delivers valuable insights. So you analyze customer interactions and behaviors in near real-time.

STILL NOT CONVINCED?

Simpler, faster, more accurate and personalized remedy for brilliant customer service

Here's why our customers love using ThinkOwl

Customers love thinkowl

Put your customer service on wings too

"The more data you feed ThinkOwl, the more accurate it becomes."

Scott Sullivan, Chief Information Officer

Pitt Ohio

"My team and I are really enjoying the ThinkOwl system."

Shiedah Johnson

XPO Logistics, Inc.

"Huge kudos to ThinkOwl. Thanks to their outstanding support, we were able to implement ThinkOwl before the due time. It brought us large added value – and was definitely the right decision."

Markus Breitenlechner, Project and Process Manager

BORA GmbH

Switch today and see the difference.

Start your 30-day free trial now!

Simple.
Transparent.