All-in-one customer service software for 3 to 3,000 service Agents.
Receive all messages (email, social media, chat etc.) in one inbox.
Create, track, automate routine workflows and tasks.
Measure and understand your customer relations based on precise data.
Assign right case to right agent at just the right time.
Create and run your own branded customer self-service portal in minutes.
Enhance your enterprise software by integrating with ThinkOwl.
Combine human and machine learning for excellence in customer service.
Intelligent content understanding and contextual analysis.
Train ThinkOwl, and experience AI.
Case Fields are the input fields filled by an agent when replying to customers. They are a part of ThinkOwl forms.
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