AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users
Explore the power of artificial intelligence with our AI Assistant add-on: intelligent suggestions, automatic case classification and more. Or add the ThinkOwl Event Broker, for instance if you want you use custom panels in which your agents can interact with your other applications.
The AI Assistant allows you to use the powerful AI features in ThinkOwl:
The AI is constantly learning: As your service team processes customer requests, it watches ThinkOwl and asks questions to learn and provide best suggestions for future customer requests.
Free
Standard
Professional
Enterprise
Enterprise Plus
With Event Broker, you can easily integrate third-party apps with ThinkOwl.
This integration helps you view and interact with other apps through the custom panels. Your team sees all the necessary data from other apps directly in ThinkOwl's event view, can update it - without switching to other systems.
This saves time, avoids errors, and increases overall productivity.
Free
Standard
Professional
Enterprise
Enterprise Plus
Customers can contact you via WhatsApp and submit support requests. As with any other channel, the dialog goes directly through your ThinkOwl Desk.
You need a WhatsApp account that represents your company. Costs for WhatsApp messages are incurred separately, depending on the number.
Free
Standard
Professional
Enterprise
Enterprise Plus
IMPORTANT: Details and availability status of plans and included features are subject to change at ThinkOwl's sole discretion.
All fees are exclusive of all taxes, levies, duties or similar governmental assessments of any kind, including but not limited to value added, sales, use or withholding taxes imposed by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").
AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users
The 30-day free trial allows you to experience ThinkOwl before you commit to a plan. During your 30-day free trial, you can explore most of the features without any obligation. After that, you can choose a plan that suits your business requirements — or else, get in touch with us for the best recommendations.
Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.
You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).
A Desk is a customizable instance of ThinkOwl that can be configured with various channels, workflows, functionalities, or business processes. To cater to all the customer service activities, you can configure a single desk OR you can also create multiple desks that will represent a particular division, department, or a specific function. Agents can have access to one desk or multiple desks, based on user-level permission.