Success StoriesSuccess stories on workflow automation and digital transformation
Efficient customer service with conversational AI bots and intelligent automation
Rheinische Post Media Group is revolutionizing service quality with automated emails and AI voice bots that handle routine inquiries and shorten response times.
Achieving greater efficiency and excellent customer experiences with an omnichannel AI platform
With the ThinkOwl AI platform, including the integrated WTG Cloud PURE telephony solution, FIEGE is now able to make customer service more efficient across channels.
Smart ways to collect KYC data and T&C consents digitally
How SPS implements hybrid customer campaigns in the data-sensitive banking and finance sector quickly, securely, and in compliance with regulations using digital self-services.
How advanced email management boosts efficiency in client communication
Know how AAP Lehrerwelt GmbH, a growing company in the education sector, solved critical problems related to increasing customer inquiries and inefficient service processes.
