Success StoriesSuccess stories on workflow automation and digital transformation

    Rheinische Post Mediengruppe

    Efficient customer service with conversational AI bots and intelligent automation

    Rheinische Post Media Group is revolutionizing service quality with automated emails and AI voice bots that handle routine inquiries and shorten response times.
    Omnikanal KI-Plattform

    Achieving greater efficiency and excellent customer experiences with an omnichannel AI platform

    With the ThinkOwl AI platform, including the integrated WTG Cloud PURE telephony solution, FIEGE is now able to make customer service more efficient across channels.
    Success Case SPS

    Smart ways to collect KYC data and T&C consents digitally

    How SPS implements hybrid customer campaigns in the data-sensitive banking and finance sector quickly, securely, and in compliance with regulations using digital self-services.
    Success Story Lehrerwelt

    How advanced email management boosts efficiency in client communication

    Know how AAP Lehrerwelt GmbH, a growing company in the education sector, solved critical problems related to increasing customer inquiries and inefficient service processes.
    eCommerce d2c brand customer support - a case study

    AI-powered customer support tailored for D2C eCommerce brand

    Enhance your D2C brand’s customer experience with intelligent AI support that’s always on, scalable, and built for eCommerce success. Also explore how AI productivity tools enhance team efficiency and help scale customer support.
    healthcare patient support success case

    Streamlined patient support achieved through ThinkOwl's service desk software

    Patient care, minus the chaos. Our healthcare client got a smarter makeover. No more juggling files, follow-ups, or frustration. Processes are now streamlined with intelligent automation.
    supply chain and logistics transformation case study

    AI and automation drive major productivity gains for our logistics client

    Learn how one of the leading logistics companies in the USA has significantly increased the productivity of its service operations with the help of ThinkOwl’s AI and automation platform.