Security

    Data Security

    OwlDesk guarantees top-tier security protocols for your data, supported by a spectrum of data protection functionalities and comprehensive audit processes.
    OwlDesk omnikanal home main image
    Data Security

    Security is our responsibility  

    More than 5,000 customers have trusted us for many years. OwlDesk ensures that you are optimally supported in terms of privacy, security, and data protection. 
    data security

    OwlDesk is a secure cloud software

    Human Firewall

    Human firewall

    According to IBM's latest Threat Intelligence Index, 95% of all security incidents involve human error. That’s why our workforce is highly specialized and continuously undergoes security training, forming the first line of defense by building our human firewall.

    Human Firewall
    Product Security

    Product security

    OwlDesk uses a variety of security features in order to protect your data such as a customer unique document encryption, facilitating the 256-bit Advanced Encryption Standard (AES-256) and Application Layer DDoS Protection, as well as, a hardware DDoS Protection.

    In addition, you have the freedom to choose the level of comfort and security for your users by selecting whether you wish to include Single-Sign-On via SAML 2.0 and a two-factor-authentication.

    Product Security
    Infrastructure Security

    Infrastructure security

    ThinkOwl fully relies on Tier III+ data centers that fulfill SSAE-16, SOC, PCI DSS, HIPAA, and ISO 27001 requirements. Hence, the data centers are protected by multi-layered security measures such as N+1 power supply, N+1 cooling systems, 24/7 video surveillance, and uninterruptible power supply (UPS).
    Infrastructure Security
    wave bg image
    Data Security

    Need more info before you decide?

    Choosing the best helpdesk can get a little overwhelming. We can probably answer almost all of your queries. Reach out. We’d love to help you.
    Request information