Digitalize your business processes with ThinkOwl Conversations

Intelligent forms

Create comprehensive digital workflows and enhance customer experience with intelligent mobile forms. Attain maximum efficiency and satisfaction through validation and automated reminders.

Fields, texts, and image elements

Customize your form precisely to your needs, utilizing all the options available for creating fully digital forms.

Instant validation

Ensure accurate information by utilizing standard validations in real-time and personalized validation rules.

Pre-filled fields

Artificial Intelligence (AI) extracts the data from documents and transfers it to the intended fields.

Dynamic Forms

Configure your forms using logic rules to dynamically show or hide content. This way, customers are only shown the fields that are relevant to their application process based on the details they fill in.

Communication

ThinkOwl CONVERSATIONS provides a direct communication channel with your customers and employees, ensuring continuous and consistent information flow for all parties involved.

Instant messenger

Engage in direct messaging with customers and employees through an intuitive interface, encompassing all standard messenger features like messages, user status, profile pictures, and more.

Multiple participants

Communicate with any number of participants, enabling everyone involved to contribute to dialogues and processes collectively.

Push messages

Customers and employees always stay up to date via email, push notifications, or other channels.

Checklist

With structured checklists, you can request information in a targeted manner through mobile forms and documents. The queries are designed to facilitate smooth customer processing and guarantee comprehensive responses.

Timeline

The messenger's history generates a timeline, ensuring that all communications remain easily comprehensible for your customers.

Chat

Chat with customers and train the intelligent Conversation Bot.

Documents

Effortlessly send digital documents and forms to customers and promptly receive them securely through ThinkOwl CONVERSATIONS.

Email box

Revamp the document transmission process into a digital format, offering a swift and paperless alternative that saves time and cuts down on postage expenses.

Mobile capture

Transform smartphone photos of documents into high-quality scans by leveraging mobile capture.

Document processing

Modern AI techniques organize documents and emails while automatically extracting content data.

Security

ThinkOwl CONVERSATIONS offers a wide range of options for securely identifying your customers and ensuring legally compliant digital exchange.

Video identification

Through established procedures like personal identification, Nect, or Video-Ident, customers can be authenticated and invited to participate in conversations.

Authentication

CONVERSATIONS offers many authentication options such as unique (temporary) links or two-factor authentication.

Signature

The electronic signature holds significant importance, especially for contract documents and forms, enabling a seamless digital execution of your processes.

Customer Experience

As an OwlDesk add-on, ThinkOwl CONVERSATIONS ensures a seamless digital experience for you and your customers: from simple onboarding to integration into your business processes.

Custom Onboarding

Onboarding links can be conveniently sent via mail, email, QR code, or WhatsApp.

Low-code editor

With the low-code editor, you can design templates for your web and mobile applications, incorporating more than 18 features specifically crafted for your digital use cases.

Branding

By specifying colors, logos, and texts, you can design your conversations individually, matching your company's design.

All devices

In addition to a modern and responsive web application, mobile devices are supported via app (iOS and Android). ThinkOwl CONVERSATIONS also offers service SDK deployment.

Integration into business processes (OwlDesk)

ThinkOwl CONVERSATIONS is an add-on from OwlDesk that offers over 18 features to digitize your business processes.

Seamless integration

The seamless connection to your existing system architecture enables efficient data exchange and synchronization between different applications and systems. The result: optimized processes, increased efficiency, and improved user experience.

Connection to third-party systems

OwlDesk facilitates the integration of internal systems for seamless and automatic forwarding of all data from ThinkOwl CONVERSATIONS, including documents and forms.

Integration into autonomous processes (OwlForce)

Create customized, automated workflows to substantially minimize manual effort.

Data transfer to third-party systems (OwlForce)

OwlForce automatically extracts specialist data from all file formats and transfers it precisely into 3rd party systems.

100% customer centricity with CONVERSATIONS

What's included in ThinkOwl CONVERSATIONS?