Customer Service on Wings

    You love outstanding customer service. We love Artificial Intelligence.

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    Self learning AI-based Helpdesk

    Empower your customer service with AI

    Provide a unique customer experience - anytime in real-time

    Understand customer inquiries
    ThinkOwl sorts, prioritizes and ensures that customer requests are assigned to the right agent.

    Continuously learning from the experts
    ThinkOwl learns from the best and passes that knowledge to the rest.

    Automated processes
    ThinkOwl automates routine responses, giving your team members more time for complex tasks.

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    How it works

    Increase your productivity with ThinkOwl day by day – everyday

    Multichannel Inbox
    Multichannel Inbox
    Multichannel Inbox

    No more manual sorting

    Customer inquiries from all channels are sorted by ThinkOwl's AI according to the topic and its urgency.
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    Case Management
    Case Management

    Bye-bye, copy and paste

    Contents are automatically extracted from the inquiries by ThinkOwl's AI.
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    Case Management
    AI based routing
    AI-based Routing
    AI-based routing

    Smart workload distribution

    ThinkOwl knows your teams, therefore, every case is assigned to the right agents based on their experience and skills. 

    Workflow automation
    Workflow Automation

    Processes made easy

    Simply design your workflows and ThinkOwl will trigger events, processes and tasks to improve agent productivity.
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    Workflow Automation
    Knowledge Delivery
    Knowledge Delivery
    Knowledge Delivery

    Expert knowledge for everyone

    ThinkOwl provides all relevant knowledge and suggested answers, based on what it continuously learns from your experts.
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    Analytics & Reporting
    Analytics & Reporting

    Know the unknown

    ThinkOwl understands and identifies hidden topics from your customers inquiries and delivers deep insight and trends.
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    Analytics and Reporting
    Make your customer service more profitable
    Pricing Overview
    Starting at $ 0
    Customers love thinkowl

    Put your customer service on wings too

    Try ThinkOwl for free

    30 day free trial
    Incl. all AI features

    Cancel anytime.
    No hidden costs.

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    Simple. Transparent.

    Downloads, Webinars, Videos

    All you need to know

    eBook Human-machine collaboration
    eBook
    Human-machine Collaboration
    Download
    Case Study Odyssey
    Case Study
    AI-powered shipping helpdesk for no-sweat logistics
    Download
    Demystify Artificial Intelligence
    Presentation
    Demystify Artificial Intelligence
    Start Presentation
    Support Center

    Easy to use, easy to integrate

    Knowledge Base
    Knowledge Base
    All features - in depth
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    FAQ
    FAQ
    Questions? We're here - 24/7
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    Videos
    Videos
    Starter tips to use ThinkOwl
    View

    We would love to share our passion.

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