Customer Service on Wings
You love outstanding customer service. We love Artificial Intelligence.
Understand customer inquiries
ThinkOwl sorts, prioritizes and ensures that customer requests are assigned to the right agent.
Continuously learning from the experts
ThinkOwl learns from the best and passes that knowledge to the rest.
ThinkOwl automates routine responses, giving your team members more time for complex tasks.
Customer inquiries from all channels are sorted by ThinkOwl's AI according to the topic and its urgency.
Contents are automatically extracted from the inquiries by ThinkOwl's AI.
ThinkOwl knows your teams, therefore, every case is assigned to the right agents based on their experience and skills.
Simply design your workflows and ThinkOwl will trigger events, processes and tasks to improve agent productivity.
ThinkOwl provides all relevant knowledge and suggested answers, based on what it continuously learns from your experts.
ThinkOwl understands and identifies hidden topics from your customers inquiries and delivers deep insight and trends.