IMPORTANT: Details and availability status of plans and included features are subject to change at ThinkOwl's sole discretion. Note that features listed as 'In development' may be released in beta mode first and that planned features have no guaranteed availability. This list will therefore be regularly updated.
* In your 30-day-trial you get the features of the DIAMOND plan.
1) These translations were created by a third party and have not been fully verified.
2) Storage per user is no personal storage capacity, but is used to determine the total storage capacity for the entire account. Full-time, named users only count towards the total capacity.
3) When using email support addresses created at <youraccount>.thinkowl.com. When using your own incoming mail server (option in Diamond Plan only), its limit will apply.
4) Screen sharing is not supported for mobile devices.
5) AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users.
6) German and English are supported languages at this time.
7) Add-on brokers events between ThinkOwl and your third party systems.
8) One (1) training cycle per AI component is included for one (1) desk. Additional monthly training cycles come at a fee.
AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users