Simple. Transparent.

    Explore all AI features in your 30-day free trial
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    Silver
    For small support teams
    0
    Max. 5 Agents
    1 Service Desk
    Gold
    For growing support teams
    42
    Agent/Month
    1 Service Desk
    Platinum
    For larger businesses
    79
    Agent/Month
    5 Service Desks
    Diamond
    Advanced platform for custom needs
    129
    Agent/Month
    10 Service Desks
    All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").
    Discover all features – made to create brilliant customer experiences
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    Features:
    • Email, Facebook Wall Posts, Fileee Conversations
    • Automated Ticket Routing
    • Event Triggers
    • Scenarios
    • Smart Responses with Dynamic Case Fields
    • Parallel Case Handling
    • Knowledge Articles
    • Discover – Real-time KPIs
    All Silver features plus:
    • Agent-to-Visitor and Internal Chat
    • Send email from custom domain
    • Intelligent Categories($)
    • Task Management
    • Email Message Templates
    • Case Forms and Conditional Case Fields
    • Time Tracking
    • Discover – Customizable Dashboards
    • AI Add Ons($)
    All Gold features plus:
    • Audio Chat
    • SSO Two Factor Authentication
    • Customer Portal
    • Standard Guided Mode
    • Mark Case as Complaint
    • Discover – Custom Tables and Data Download
    • Event Broker($)
    All Platinum features plus:
    • Letter Channel, Chatbot, Video Chat, Browser and Screen Sharing
    • Use your Own Mail Server
    • Automate Business Processes with BPMN
    • Custom User Roles
    • Automated Task Creation and Assignment
    • Supervisor Rules (time-based automations)
    • Intelligent Guided Mode
    • Intelligent Topic Analysis
    • AI features included with one free monthly training cycle

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    AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users

    FAQ

    Which plan is right for me?

    To make it easy for you to decide how much ThinkOwl is right for your specific business needs, all features supported by our different plans are explained in detail on our website. And did you know, our 30-day free trial allows you to fully experience ThinkOwl before you commit to a plan? Of course, you can always contact us for advice or with specific questions.

    How does the free trial work?

    During your 30-day free trial, you can explore ALL features of ThinkOwl without obligation. To buy a plan that's right for your business, simply choose a plan from your account — or get in touch with us.

    How can I switch between plans?

    Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.

    What are your billing cycles and payment options?

    You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).

    Are you ready to give ThinkOwl a try?
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    More than 200 seats?

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