Simple. Transparent.

    Explore all AI features in your 30-day free trial
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    For small support teams
    Max. 5 Agents
    1 Service Desk
    For growing support teams
    1 Service Desk
    For larger businesses
    5 Service Desks
    Advanced platform for custom needs
    10 Service Desks
    All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").
    Discover all features – made to create brilliant customer experiences
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    • Email, Facebook Wall Posts, Fileee Conversations
    • Dispatcher Rules
    • Event Triggers
    • Scenarios
    • Smart Responses
    • Parallel Case Handling
    • Knowledge Articles
    • Discover – Real-time KPIs
    All Silver features plus:
    • Agent-to-Visitor and Internal Chat
    • Send email from custom domain
    • Intelligent Categories
    • SLA Management
    • Task Management
    • Email Message Templates
    • Case Forms
    • Time Tracking
    • Discover – Customizable Dashboards
    • AI Add Ons
    All Gold features plus:
    • Audio Chat
    • SSO Two Factor Authentication
    • Customer Portal
    • Standard Guided Mode
    • Complaint Marking
    • Discover – Custom Tables and Data Download
    • Event Broker
    All Platinum features plus:
    • Letter Channel, Chatbot, Video Chat, Browser and Screen Sharing
    • Email Server
    • BPMN
    • Custom Roles
    • Automated Task Creation
    • Supervisor Rules
    • Intelligent Guided Mode
    • Intelligent Topic Analysis
    • AI Training

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    AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users


    Which plan is right for me?

    To make it easy for you to decide how much ThinkOwl is right for your specific business needs, all features supported by our different plans are explained in detail on our website. And did you know, our 30-day free trial allows you to fully experience ThinkOwl before you commit to a plan? Of course, you can always contact us for advice or with specific questions.

    How does the free trial work?

    During your 30-day free trial, you can explore ALL features of ThinkOwl without obligation. To buy a plan that's right for your business, simply choose a plan from your account — or get in touch with us.

    How can I switch between plans?

    Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.

    What are your billing cycles and payment options?

    You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).

    Are you ready to give ThinkOwl a try?
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    Start free trial

    What's next?

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