Simple. Transparent.

Explore all AI features in your 30-day free trial

Silver

For small support teams

Max. 5 Agents

1 Service Desk

Gold

For growing support teams

Agent/Month

1 Service Desk

Platinum

For larger businesses

Agent/Month

5 Service Desks

Diamond

Advanced platform for custom needs

129

Agent/Month

10 Service Desks

All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").

Discover all features – made to create brilliant customer experiences

Features:

Email, Facebook Wall Posts, Fileee Conversations
Automated Ticket Routing
Event Triggers
Scenarios
Smart Responses with Dynamic Case Fields
Parallel Case Handling
Knowledge Articles
Discover – Real-time KPIs

All Silver features plus:

Agent-to-Visitor and Internal Chat
Send email from custom domain
Intelligent Categories_($)
Task Management
Email Message Templates
Case Forms and Conditional Case Fields
Time Tracking
Discover – Customizable Dashboards
AI Add Ons_($)

All Gold features plus:

Audio Chat
SSO Two Factor Authentication
Customer Portal
Standard Guided Mode
Mark Case as Complaint
Discover – Custom Tables and Data Download
Event Broker_($)

All Platinum features plus:

Letter Channel, Chatbot, Video Chat, Browser and Screen Sharing
Use your Own Mail Server
Automate Business Processes with BPMN
Custom User Roles
Automated Task Creation and Assignment
Supervisor Rules (time-based automations)
Intelligent Guided Mode
Intelligent Topic Analysis
AI features included with one free monthly training cycle

No idea which plan is right for you?

FAQ

Which plan is right for me?

To make it easy for you to decide how much ThinkOwl is right for your specific business needs, all features supported by our different plans are explained in detail on our website. And did you know, our 30-day free trial allows you to fully experience ThinkOwl before you commit to a plan? Of course, you can always contact us for advice or with specific questions.

How does the free trial work?

During your 30-day free trial, you can explore ALL features of ThinkOwl without obligation. To buy a plan that's right for your business, simply choose a plan from your account — or get in touch with us.

How can I switch between plans?

Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.

What are your billing cycles and payment options?

You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).

Are you ready to give ThinkOwl a try?

What's next?

Simple. Transparent.

No idea which plan is right for you?

FAQ

What's next?

Choose what works for you

Exclusive one-to-one session

More than 200 seats?