To make it easy for you to decide how ThinkOwl can help you address specific business needs, all features corresponding to the respective plans are explained Here. You can also signup for our 30-day free trial to explore the key features.
AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users
Extend your capabilities with add-ons
Explore the power of artificial intelligence with our AI Assistant add-on: intelligent suggestions, automatic case classification and more. Or add the ThinkOwl Event Broker, for instance if you want you use custom panels in which your agents can interact with your other applications.
The 30-day free trial allows you to experience ThinkOwl before you commit to a plan. During your 30-day free trial, you can explore most of the features without any obligation. After that, you can choose a plan that suits your business requirements — or else, get in touch with us for the best recommendations.
Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.
You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).
A Desk is a customizable instance of ThinkOwl that can be configured with various channels, workflows, functionalities, or business processes. To cater to all the customer service activities, you can configure a single desk OR you can also create multiple desks that will represent a particular division, department, or a specific function. Agents can have access to one desk or multiple desks, based on user-level permission.