Enterprise
For the most advanced support teams
All Professional features plus:
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Video Chat, Chat with Browser & Screen Sharing, and Documents
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Business Process Automation (BPMN)
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AI-based Guided Mode
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Supervisor Rules
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Intelligent Data Extraction
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AI-Based Suggestions
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SSO with Google & SAML Support
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Mail Server
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Intelligent Categories
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Conversation Bot
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Auto Topic Analysis
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Knowledge - Content Versioning
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Document Viewer
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Case Task Templates
Enterprise Plus
For businesses that need maximum versatility
All Enterprise features plus:
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Full Speed with AI's Full Potential
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Incident Approval
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Approval Task Templates
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Event Broker
All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").