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    ThinkOwl Security

    Secure and Reliable Help Desk Software

    Human firewall

    According to IBM's latest Threat Intelligence Index, 95% of all security incidents involve human error. That’s why our workforce is highly specialized and continuously undergoes security training, forming the first line of defense by building our human firewall.


    Product security

    ThinkOwl uses a variety of security features in order to protect your data such as a customer unique document encryption, facilitating the 256-bit Advanced Encryption Standard (AES-256) and Application Layer DDoS Protection, as well as, a hardware DDoS Protection.

    In addition, you have the freedom to choose the level of comfort and security for your users by selecting whether you wish to include Single-Sign-On via SAML 2.0 and a two-factor-authentication.


    Infrastructure security

    ThinkOwl fully relies on Tier III+ data centers that fulfill SSAE-16, SOC, PCI DSS, HIPAA or ISO 27001 requirements. Hence the data centers are protected by multi-layered security measures such as N+1 power supply, N+1 cooling systems, 24/7 video surveillance or uninterruptible power supply (UPS).

    Need more info before you decide?

    We get it. Choosing the best helpdesk can get a little overwhelming. We can probably answer almost all of them. Reach out. We’d love to help you.

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