Comprehend key performance metrics
across topics, teams and channels.
Know what's getting between
your customers and quick support.
Know what's important,
in real-time. It's simple.
Gain a deeper understanding of any key performance metric at a glance.
Add widgets to create your own customized reports, dashboards and layouts.
Monitor and organize by topics.
Drill down to single support conversations.
Listen and know.
Know your customers inside and out.
Share actionable insights with your management.