Analytics & Reporting

    Finger on the pulse

    ThinkOwl’s AI checks customers’ mood and satisfaction. See preferences, problems, complaints in easy graphs.

    Try it for free now

    header_analytics_fin@2x

    Makes sense: If you want to improve customer happiness, you have to listen. ThinkOwl’s Discover technology uses AI to capture your customers’ topics and mood. What’s more, you’ll spot changes and can react immediately when things get out of hand.

    Understand what’s important

    analytics_semantic

    icon_semantic

    Semantic topic recognition

    With ThinkOwl’s AI, you can understand and graphically visualize specific customer issues.

    icon_an_new@2x

    Standard reports

    Automatically analyze essential key performance indicators (KPIs).

    screen_analytics_standardreport

    analytics_customizable

    icon_individual_widget

    Custom widgets

    Create your own dashboards and analytics, designed for your specific topics and contents.

    Allways have your finger on the pulse

    of customer satisfaction and team efficiency.

    Exactly what management wants to know

    analytics

    Deliver analytics on the topics of customer inquiries – and how they are changing.

    check_analytics

    Analyze where’s the snag and immediately react with specific measures.

    search_analytics

    Recognize where problems arise in the customer journey.

    Start today

    30 days free of charge. Get immediate access.

    tryitforfree

    Sign up now