Self Service & Knowledge Base for Customers

Home
Features

Overview

All-in-one customer service software for 3 to 3,000 service Agents.

Multichannel Inbox

Receive all messages (email, social media, chat etc.) in one inbox.

Workflow Automation

Create, track, automate routine workflows and tasks.

Analytics & Reporting

Measure and understand your customer relations based on precise data.

Case Management

Assign right case to right agent at just the right time.

Customer Portal

Create and run your own branded customer self-service portal in minutes.

Integration

Enhance your enterprise software by integrating with ThinkOwl.
Artificial Intelligence

Overview

Combine human and machine learning for excellence in customer service.

HOW IT WORKS

Intelligent content understanding and contextual analysis.

HOW TO START

Train ThinkOwl, and experience AI.
Pricing
Resources

Interactions become insights.
Knowledge becomes skill.

Service excellence does not necessarily mean
that your agents have to interact with customers personally.

ThinkOwl lets you build your own branded Q&A as a centralized knowledge base within minutes. You can upload all your FAQ and smart responses and resolve tickets by yourself instead of involving any other team members.

Manifesting the art of artificial intelligence, ThinkOwl helps you to optimize your knowledge base and gain insights with every personal and automated customer interaction.