Self-Service

    Smarter with every question

    Customers and agents find answers on ThinkOwl's integrated customer portal — around the clock.

    Try it for free

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    Customers want answers. Usually right away. And usually, your service agents know the best response. Though, they don’t necessarily need to be in touch in person, though. ThinkOwl learns from your experts’ responses to customers’ ever-reoccurring questions (FAQs). That’s how ThinkOwl can offer an integrated customer portal in your company’s corporate design that functions as knowledge library.

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    A reliable self-service experience for everyone

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    Agents use proven canned responses in customer dialogs.

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    ThinkOwl learns which responses are really helpful to customers.

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    ThinkOwl’s trained AI suggests responses to customers and employees on the customer portal.

    AI is the key to precise answers

    Create your own customer portal now, so customers can check the status of their ticket or browse knowledge articles themselves.

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    Customers and agents find everything right here: tickets, answers, articles. 

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    The winning strategy

    24-7

    Supply customers and agents with the right answers.

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    Fewer new customer inquiries.

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    Without paying for and maintaining your own knowledge portal.

    Start your trial now

    30 days. Free of charge. Simple. 

    Try it!