No more email chaos.The new way of routing and replying to messages.
React quickly, trigger processes, give precise answers: ThinkOwl ensures customer emails are dispatched to the right agent. Responses are largely automated.
ThinkOwl understands an email's content and identifies exactly what data is needed for further processing. How it works...
Based on content, ThinkOwl can trigger specific tasks, processes or searches in external systems. How it works...
ThinkOwl determines who on the team is exactly the right expert and provides the crucial information.
Have an eye on everything, all the time: Unanswered customer messages, case histories, etc.
Make service measurable. So your team can hit their targets.
Optimally support agents. With all context-relevant information.
30 days. Free. Simple.