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CCW 2026 Berlin: Get your free ticket and experience omnichannel AI agents in hall 2 booth H13!

    Unlock the power of AI:
    Request your exclusive demo now

    You will see how ThinkOwl’s AI platform supports service teams end to end. From intelligent automation to real-time support for agents, we walk through concrete use cases that show how service becomes faster, more consistent, and easier to manage at scale.

    Key highlights:

    • Reduced agent workload with AI-driven automation and smart workflows 

    • AI Assistance that supports agents in real time with suggestions, next steps, and relevant information 

    • AI Agents and AI Bots (chat & voice) that handle repetitive tasks and customer communication 

    • Generative AI that understands requests, summarizes context, and translates messages

    • Actionable, data-driven insights to continuously optimize operations and service quality

    ThinkOwl Demo

    Trusted by big and small companies

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    "Our service efficiency has improved significantly. By increasing the categorization quality from 48 to 64 percent, we save multiple processing and thus time. This enables us to cope with the increased volume of inquiries."
    Normen Deutschmann
    Product Owner Service Capabilities, EnBW AG
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    "At first we didn't really want to believe in the AI hype. But thanks to a precision rate of over 90 percent in workflow automation, we are actually able to grow our business significantly."
    Danielle Baker
    Director of Operations, Odyssey
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    "Significant improvements in efficiency have been realized with the existing team, all without the need for additional staff. The search times have been significantly reduced, for example, due to intelligent answers. I alone save 2-3 hours per day thanks to automated categorization of emails."
    Marcel Zahn
    Head of Customer Service, Roto Frank Professional Service GmbH
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