CHATBOT

    Turn on the AI turbo

    ThinkOwl's AI chat tool powered by conversation bots supports customers and employees alike. And it’s super easy to train.

    That’s right. You don’t need a data analyst to run the chat.
    Either define customer intents and responses yourself or feed the system with actual customer chats, taking the assistance of conversation bots.

    Try it for free

     

    Get the most out of dialogs

    Chatbot lernt aus Kundendialogen

    Chatbot lernt durch Chats mit Kunden

    Train your bot with real chats

    Using ThinkOwl’s integrated chat software is the perfect starting point for your future chat performance. Why? The real-life dialogs generate scenarios for the training of the AI bots. 

    KI in ThinkOwl lernt aus Fragen

    Easier than you think

    Create template intents and keep assigning real-life examples to them. ThinkOwl’s AI learns the correlation between questions and possible responses. Your customers get what they need, in just a few clicks.

    KI in ThinkOwl erlernt Kontext zwischen Fragen und Antworten

    Kundenservice rund um die Uhr dank Chat

    Kundenservice rund um die Uhr

    Personalized support —  round the clock

    Offer chat with a personal touch for your customers, any time, day or night. Let your crew focus on the more difficult tasks instead.

    Intelligent conversations

    Human-machine collaboration:
    ThinkOwl supports your employees by suggesting suitable responses while they are chatting with customers.

    multiple chats at a time

    As a result, agents can efficiently handle multiple chats at a time.

    dialog_smarter

    Use real-life dialogs to make your AI chat software smarter every day.

    service available

    Plus, your service is available for customers – even when your team is offline.

    Start your trial now

    30 days. Free. Simple.

    Try it

    Chat Channel for Customer Support

    Chat tools backed by conversation bots provide a powerful interface for brands to interact with their customers. Chat capabilities bridge human limitations to provide 24x7 customer support and form the first line of support for brands looking to deliver instant and responsive support.

    Chat combines conversational data with customer profiles to enable brands to provide personalized support. Intelligent chat tools are trained to handle complex queries and offer a scalable support solution to augment the human support team. Designed for ease of use, AI-powered chat tools are self-learning and continually training.

    So, brands don’t need a data analyst to train the AI bots. By defining customer intents and responses, brands can give the customers what they need and when they need it. Agents benefit from a lighter caseload and can focus on more complex issues that demand human attention.