ThinkOwl's chatbot supports customers and employees alike. And it’s super easy to train.
That’s right. You don’t need a data analyst to run the chatbot. Either define customer intents and responses yourself, or feed the system with actual customer chats.
Get the most out of dialogs
Train your bot with real chats
Using ThinkOwl’s integrated chat feature is the perfect starting point for your future chatbot. Why? The real-life dialogs generate scenarios for your bot’s AI training.
Easier than you think
Create template intents and keep assigning real-life examples to them. ThinkOwl’s AI learns the correlation between questions and possible responses. Your customers get what they need, in just a few clicks.
Personalized support — round the clock
Offer chat with a personal touch for your customers, any time, day or night. Let your crew focus on the more difficult tasks instead.
Human-machine collaboration: ThinkOwl supports your employees by suggesting suitable responses while they are chatting with customers.
As a result, agents can efficiently handle multiple chats at a time.
Use real-life dialogs to make your AI chatbot a little smarter every day.
Plus, your service is available for customers – even when your team is offline.