Customer App

    Attached at the App

    Customers can share documents and queries with you – right in ThinkOwl.

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    Yep, that’s right: With fileee, a free virtual assistant included in ThinkOwl, your customers can simply manage, sign and share their documents with you.The app connects directly to your ThinkOwl desk. It’s mobile self-service on a whole new level.

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    What the app can do

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    Sharing documents digitally

    Offer your customers an e-mailbox to exchange documents. You save postage. They don’t have to walk to the mailbox.

    Filing signed applications

    Customers simply fill out and digitally sign forms on their smartphone, laptop or tablet. Done. And legally valid.

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    Queries via messenger

    Customers can submit queries real time. And your service team responds right from ThinkOwl.

    fileee for your customers. ThinkOwl for your team.

    Create digital processes your customers will actually adopt.

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    No hassle with implementation: The service app fileee is already included in ThinkOwl.

    Your benefits

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    No implementation
    Simply activate the fileee customer app in ThinkOwl.

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    Securely exchange content
    Customers send documents and queries directly to the ThinkOwl case.

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    Shoot straight
    Your agents immediately know what’s going on.

    ThinkOwl is so much more

    More than 100,000 consumers are already using fileee. The combination of fileee and ThinkOwl creates a communication service to completely digitalize the relationship between consumers and businesses.

    Find out how the digital interaction works.

    C2B platform (consumer-to-business)

    Learn more

    It's worth it

    Want to give your customers an electronic mailbox for their paperwork?
    Schedule a demo with us.

    Request demo