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Manage all customer interactions from
multiple channels on a single desk

Collect and collaborate on customer interactions from any channel like
email, live chat, instant messaging, Twitter, Facebook, web portal.


Sort and filter the team inbox by any attribute like
skill, channel, status, priority and escalation times.


Discover ThinkOwl´s case management

Be where your customers are.


Email Handling Software

Sort, collaborate, comment and respond to emails. 
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Social Support Software

Social Support Software

Track and reply to social media posts and messages

Life Chat Engagement Software

Live Chat Engagement Software

Say “Hi” and engage with visitors on websites
and portals

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Customer Portal

Customer Portal

Give a personal touch to online support experience. 

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ThinkOwl is a game changer

ThinkOwl listens, learns and
adapts — automatically.

Continuously analyzing data from all
customer interactions, ThinkOwl provides
better information and smarter solutions
with every case.


Why AI in ThinkOwl is a game changer