Multichannel Inbox

    All your cases in one inbox

    Email, chat, messenger, phone or letter. All cases are intelligently captured here.

    Try now for free

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    Imagine how easy life would be, if you had all customer messages combined in one inbox. And ThinkOwl sorts them all  by topic, priority and responsibility. Agents and teams collaborate on solutions together. And the AI supplies the context-relevant information and adequate responses.

     

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    All this is ThinkOwl

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    Email response software

    ThinkOwl understands the content of incoming email messages, sorts and prioritizes them for your employees and suggests fitting answers.
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    Messenger software

    Facebook Messenger, WeChat: Receive and track your customers’ messages in one place and easily stay in dialog, with ThinkOwl.
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    Chat and chatbot software

    ”May I help you?” ThinkOwl asks your web visitors and connects them to available agents — while simultaneously training your AI chatbot.
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    Mailroom processing software

    Letters, faxes and email attachments: ThinkOwl captures documents and intelligently transfers relevant content data to your enterprise applications.

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    Customer self-service

    With the integrated customer portal in your corporate design, ThinkOwl creates a remarkable online service experience, 24/7.
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    Customer app

    ThinkOwl is your real estate on your customers’ smartphone. Standard: Your customers can share documents with you or digitally sign applications. Buh-bye postage.
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    Your benefits

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    Overview 
    Intelligently manage all customer dialogs with one software.

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    Collaboration
    Optimize how your teams and groups work together.

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    Automation
    Support your team at every processing step, with AI.

    ThinkOwl is so much more

    The perfect connection between your customers, their expectations and your employees abilities.

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    Case management
    How to capture service cases automatically.
    More

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    Workflow automation
    How to trigger tasks and actions. 
    More

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    Artificial intelligence 
    How AI actively supports your employees.
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    You’ll love ThinkOwl.

    30 days. Free. Simple.

    Try it

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