Email, chat, social media. ThinkOwl captures everything intelligently.
Imagine how easy life would be if you had all customer tickets combined in one inbox - sorted by topic, priority, and responsibility. Agents collaborate on solutions together. And the AI gives you contextual information and adequate responses.
All this is ThinkOwl
Email Response Software
ThinkOwl understands the email content, sorts, and prioritizes it and suggests the best answers. Learn more
Facebook Messenger, WeChat: Receive and track your customers’ messages in one place and easily stay in touch. Learn more
Chat and Chatbot
”May I help you?” ThinkOwl asks your web visitors and connects them to available agents — while simultaneously training your AI chatbot. Learn more
ThinkOwl is the virtual assistant on your customers' phone. They can sign and share documents digitally — buh-bye postage. Learn more
With the integrated customer portal in your corporate design, ThinkOwl creates a remarkable online service experience, 24/7. Learn more
Overview Intelligently manage all customer dialogs with one software.
Collaboration Optimize how your teams and groups work together.
Automation Support your team at every processing step, with AI.
ThinkOwl is so much more
The perfect bridge between your customers, their expectations, and your team.
Case management How to capture service cases automatically.