Multichannel Inbox

    All your cases in one inbox

    Email, chat, social media, phone, or letter. ThinkOwl captures everything intelligently.

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    Imagine how easy life would be if you had all customer tickets combined in one inbox - sorted by topic, priority, and responsibility.
    Agents collaborate on solutions together. And the AI gives you contextual information and adequate responses.

     

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    All this is ThinkOwl

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    Email Response Software

    ThinkOwl understands the email content, sorts, and prioritizes it and suggests the best answers.
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    Messenger Software

    Facebook Messenger, WeChat: Receive and track your customers’ messages in one place and easily stay in touch.
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    Chat and Chatbot

    ”May I help you?” ThinkOwl asks your web visitors and connects them to available agents — while simultaneously training your AI chatbot.
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    Mailroom Processing Software

    Letters, faxes and email attachments: ThinkOwl captures documents and intelligently transfers relevant content data to your enterprise applications.

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    Customer Self-Service

    With the integrated customer portal in your corporate design, ThinkOwl creates a remarkable online service experience, 24/7.
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    Customer App

    ThinkOwl is the virtual assistant on your customers' phone. They can sign and share documents digitally — buh-bye postage.
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    Your benefits

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    Overview 
    Intelligently manage all customer dialogs with one software.

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    Collaboration
    Optimize how your teams and groups work together.

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    Automation
    Support your team at every processing step, with AI.

    ThinkOwl is so much more

    The perfect bridge between your customers, their expectations, and your team.

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    Case management
    How to capture service cases automatically.
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    Workflow automation
    How to trigger tasks and actions. 
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    Artificial intelligence 
    How AI actively supports your employees.
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    You’ll love ThinkOwl.

    30 days. Free. Simple.

    Try it

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