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    ThinkOwl Team

    ThinkOwl Team

    Various authors contribute to this profile and occasionally provide articles for us. In the case of guest posts, we acknowledge the authors at the conclusion of the respective blog post.

    Blog article by ThinkOwl Team

    January 7, 2022
    What Are Customer Touchpoints – And Why They Matter
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    What Are Customer Touchpoints – And Why They Matter
    March 22, 2021
    The Beginner’s Guide To Chatbots In Customer Service
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    The Beginner’s Guide To Chatbots In Customer Service
    October 30, 2020
    5 Customer Experience Nightmares Haunting Your Contact Center
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    5 Customer Experience Nightmares Haunting Your Contact Center
    October 27, 2020
    Understanding CCPA And Its Impact On Customer Support Centers
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    Understanding CCPA And Its Impact On Customer Support Centers
    October 23, 2020
    5 Lessons NFL Teaches Us About Customer Experience
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    5 Lessons NFL Teaches Us About Customer Experience
    October 16, 2020
    10 Essential Customer Service KPIs You Need To Track
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    10 Essential Customer Service KPIs You Need To Track
    October 7, 2020
    Are Chatbots Better Than Human Agents?
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    Are Chatbots Better Than Human Agents?
    Page 3 from 6

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