Save up to 17%!
    For the most advanced support teams
    per user/month
    → Free trial
    All Professional features plus:
    • Video Chat, Chat with Browser & Screen Sharing, and Documents
    • Business Process Automation (BPMN)
    • AI-based Guided Mode
    • Supervisor Rules
    • Intelligent Data Extraction
    • AI-Based Suggestions
    • SSO with Google & SAML Support
    • Mail Server
    • Intelligent Categories
    • Conversation Bot
    • Auto Topic Analysis
    • Knowledge - Content Versioning
    • Document Viewer
    • Case Task Templates
    Enterprise Plus
    For businesses that need maximum versatility
    per user/month
    → Free trial
    All Enterprise features plus:
    • Full Speed with AI's Full Potential
    • Incident Approval
    • Approval Task Templates
    • Event Broker
    All fees are excluding any taxes, levies, duties or similar governmental assessments of any nature, including but not limited to value-added, sales, use or withholding taxes, assessable by any local, state, provincial, federal or foreign jurisdiction (collectively, "Taxes").
    All you need for brilliant customer service

    Simple. Transparent.

    Discover all relevant features in ThinkOwl in your free 30-day-trial

    AI Training cycles require the AI Assistant Add-On or the Diamond Plan, as well as a ThinkOwl plan with a minimum of 5 users

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    More than 200 seats?

    Talk to us about a personalized offer if you have more than 200 agents in your service team. We will ensure an optimal offer that will meet all your requirements.

    Get a custom offer

    Add-ons optimize your customer experience 

    Unleash even more customer support power

    Looking to extend your reach even further? Consider communicating with customers via WhatsApp. Need more frequent AI training? Get on-demand training cycles. Or, if you are on an Enterprise plan, add the Event Broker, so that your agents can access and interact with data from your other applications.


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    Which plan is right for me?

    To make it easy for you to decide how ThinkOwl can help you address specific business needs, all features corresponding to the respective plans are explained Here. You can also signup for our 30-day free trial to explore the key features.

    How does the free trial work?

    The 30-day free trial allows you to experience ThinkOwl before you commit to a plan. During your 30-day free trial, you can explore most of the features without any obligation. After that, you can choose a plan that suits your business requirements — or else, get in touch with us for the best recommendations.

    How can I switch between the plans?

    Switching between plans is easy. You can upgrade anytime. If you wish to downgrade, you can do so at the time of subscription renewal.

    What are your billing cycles and payment options?

    You can choose between monthly and annual billing. We accept payment by credit card (VISA, MasterCard, and American Express).

    What is a desk in ThinkOwl?

    A Desk is a customizable instance of ThinkOwl that can be configured with various channels, workflows, functionalities, or business processes.  To cater to all the customer service activities, you can configure a single desk OR you can also create multiple desks that will represent a particular division, department, or a specific function.  Agents can have access to one desk or multiple desks, based on user-level permission.

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